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Posts : 14
Join date : 2017-09-04
View user profilehttp://wahpbc.forumotion.com

Qualifications And Duties

on Mon Sep 04, 2017 6:22 pm
Qualifications Below :

• Must have PC Windows 7, Windows 8 Or any working PC of any brand with 1 to 2 Giga bite or more of Memory Ram
• Internet Explore 8 is acceptable and IE 9 for some projects
• Must have an active virus protection on PC
• Must have Microsoft Word Doc and Excel Spreadsheet
• Must be able to download files
• Customer Service Or Sales experience we will train
• Must be comfortable dialing numbers outbound and talking on the phone
• Must have PC speakers and a microphone or headset for PC
• Must have computer internet knowledge sometimes not necessary
• Need to know Programs Systems, Microsoft Word and Excel we will train
• Must pass the Online Interview session in order to get hired as a W.I.C Agent to become your own boss as a Independent Contractor
• Must Pass Exam with a 80 percent score or higher for some projects it varies

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Duties when working for us :

• Must clock in and out daily for shift in order to get paid for some project or Businesses
• Paid Training for some projects
• Must start shift on time
• Check messages online website when off work or working, check daily and all day until shift is completed
• Check your company email messages in your email account provided by your Manager or Assistant Manager
Please call customers in a customer service professional tone
When calling customers please greet by introducing your name and the company name
If a customer is not interested Thank the customer for their time and hang up the call and start a new call . Always look at each call as a sale call
Please call customers back when asked with time and date
• Make sure all employees proof read online messages and reply back in comments
• Schedule time for shifts 1 week ahead for some businesses
• Be professional at all times
• Contact your coach or Supervisor through chat when its available
• Schedule days off ahead of time when you have accumulated vacation time
• Must be able to attend meetings when scheduled
• Work projects subject to change
• Send message online and email account or call support when there is an emergency !!!

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Requirements:


Proven customer support experience or experience as a client service representative
Building a book of Business
Strong phone contact handling skills and active listening
Familiarity with Customer Service, Marketing and Sales
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school Diploma Or College Degree but not necessary


Any questions with this post please email Human Resources by clicking Reply at the the top
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